Shipping & Returns

Shipping & Returns

The processing time for placed orders is 1-2 business days.

Shipping Costs

Germany

Free shipping within Germany

EU & World

The shipping costs to other EU countries and all other destinations

depend on weight and size of the final order.

Shipping costs can be calculated in advance by using the shipping cost calculator at the bottom of the shopping cart page.

The costs range from:

EU

5€ to 15€ maximum

USA & Kanada

7€ to 17€ maximum

Rest of the WORLD

7€ to 20€ maximum

Delivery times

We ship with German Post, DHL & Hermes.

The average delivery times* indicated by the shipping service providers are:

Germany

1-3 Business days

EU

2-8 Business days

USA & Kanada

3-7 Business days

Rest of the World

7-14 Business days

Tracking
A tracking number will be provided to you.

Returns

As stated in the revocation, you have the right to revoke this contract without giving any reason and return the goods to us.

Please do so within 14 days from the date of revocation.

The return costs for a service

including a tracking number are paid by you as the buyer.

Once we have received and inspected the returned merchandise, we will refund your purchase price within 7 business days.

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* Please note that delivery times may vary in exceptional cases, especially for deliveries outside the EU due to the customs process.

Customs costs are paid by the buyer.

Währung